Coronavirus (COVID-19) Updated Hotel Policy:

 

Dear Guest,

A very warm welcome to Beggars Reach. We do hope your stay is an enjoyable one. Naturally, we are sure you’re aware of the current Government restrictions in place to combat Covid-19 meaning we cannot offer our usual high levels of hospitality. However, we have devised the following best practice options in order to ensure you have a safe and pleasant stay with us.

For the safety of our staff and fellow guest we asked that you adhere to the current social distancing (currently 2 meters)

Please note that if you are staying more than 1 day, due to the Coronavirus pandemic and additional health and safety risk assessments, we are unfortunately not servicing rooms on a daily basis, we are only cleaning rooms on guest departure. Towels and bed linen are available from the dresser in the foyer. Please help yourself.

Breakfast: A grab-and-go breakfast is available between 7am and 9.00am daily and is delivered to your room at an agreed time. This consists of a bacon and egg bap (or vegetarian alternative), ketchup sachet, a piece of fruit, yoghurt, cheese portion, pastry or muffin and orange juice. Although from the 3rd of August we are permitted to serve breakfast in our restaurant we feel that With the high numbers of guest normally seen throughtout August we would be unable to manage the restaurant safley and effectivly whilst adhering to social distancing rules, we have been offering our grab and go breakfast successfully over the last few months and we feel for the safety of our staff and customers this is the best course of action for the time being.

Dinner: From the 3rd August We will be offering Limited Space forDinner in our garden restaurant from 6.00pm-8.00pm. tables mustbe booked in advanced at reception for each day,  you will be given a table number at the time of booking. When you arrive for your reservation please wait to be seated, your drinks will be served to your table. A room service menu is available between 5.30-7.30pm please take a look at our room service page for details.

Your patience and understanding is appreciated as we all adapt to a new way doing things. A slower service is to be expected. Please be kind and respectful of our staff , they  are on stand by to help in anyway

 

 

We are also offer room service served takeaway style the following limited menu between 6pm and 8.00pm, please take alook at our roommenu page.

Please kindly leave any waste from meals in the bins provided in the hallway. Thank you.

Payment and Invoice: Please note we will take payment on the card provided upon booking on the eve of departure. Please email the hotel stay@beggars-reach.co.uk so that we have your email address on file. We will then email you a copy of your invoice on your day of departure.

Checkout: With payment made either by advance purchase or on eve of departure and with electronic invoicing available, you do not need to visit reception to check out. Simply leave the key inside your room and depart when you are ready. Check out is respectfully requested by 11am.

Assistance: The hotel is staffed 24 hours a day, and staff are available to assist with your enquiries. Please either email the hotel on stay@beggars-reach.co.uk or dial ‘0’ to speak to reception from the phone in your room.

We do hope this will be of assistance at this time in order to comply with the current government guidelines. The safety of our staff and our customers is our utmost priority.

Kind regards,

The Beggars Reach Team