Coronavirus (COVID-19) Updated Hotel Policy:

 

Dear Guest,

A very warm welcome to Beggars Reach. We do hope your stay is an enjoyable one. Naturally, we are sure you’re aware of the current Government restrictions in place to combat Covid-19 meaning we cannot offer our usual high levels of hospitality. However, we have devised the following best practice options in order to ensure you have a safe and pleasant stay with us.

For the safety of our staff and fellow guest we asked that you adhere to the current social distancing (currently 2 meters)

Please note that if you are staying more than 1 day, due to the Coronavirus pandemic and additional health and safety risk assessments, we are unfortunately not servicing rooms on a daily basis, we are only cleaning rooms on guest departure. Towels and bed linen are available from the dresser in the foyer. Please help yourself.

Breakfast:  A grab-and-go breakfast is available between 7am and 9.00am daily and is delivered to your room at an agreed time. This consists of a bacon and egg bap (or vegetarian alternative), ketchup sachet, a piece of fruit, yoghurt, cheese portion, pastry or muffin and orange juice. Although from the 3rd of August we are permitted to serve breakfast in our restaurant we feel that With the unusual high numbers of guest  seen throughout August and September we would be unable to manage the restaurant safely and effectively whilst adhering to social distancing rules, we have been offering our grab and go breakfast successfully over the last few months and we feel for the safety of our staff and customers this is the best course of action for the time being.

Dinner: From the 3rd August We will be offering Limited Space forDinner in our garden restaurant from 6.00pm-8.30pm. tables must be booked in advanced at reception for each day,  When you arrive for your reservation please wait to be seated, your drinks will be served to your table. A room service menu is available, please download our app on apple app store or google play store

Drinks Service: From Thursday 24th September last orders for drinks will be 9.45pm and all public areas of the bar must be vacated no later than 10.20pm. Any Alcohol consumed on the premises must be supplied by the hotel. The Hotel takes COVID 19 regulations very seriously.  Any Guests or residents of the Hotel who is found to have brought in their own alcohol may be asked to leave the premises.

Your patience and understanding is appreciated as we all adapt to a new way doing things. A slower service is to be expected. Please be kind and respectful of our staff , they  are on standby to help in anyway

 

 

 

Please kindly leave any waste from meals in the bins provided in the hallway. Thank you.

Payment and Invoice: Please note we will take payment on the card provided upon booking on the eve of departure, we will post a copy of your bill to your room on the morning of departure.

Checkout: With payment made either by advance purchase or on eve of departure and with electronic invoicing available, you do not need to visit reception to check out. Simply leave the key inside your room and depart when you are ready. Check out is respectfully requested by 11am.

Assistance: The hotel is staffed 24 hours a day, and staff are available to assist with your enquiries. dial ‘0’ to speak to reception from the phone in your room.

We do hope this will be of assistance at this time in order to comply with the current government guidelines. The safety of our staff and our customers is our utmost priority.

Kind regards,

The Beggars Reach Team